Refund and Returns Policy

Thank you for choosing Kole Press LLC.

Returns or exchanges

To request a return or exchange, please contact admin@kolepress.com within 3 days of delivery of your order. If you make a request outside of the timeframe, Kole Press LLC will have to decline it.

Buyers are responsible for return postage costs.

The buyer is responsible for any loss in value if the item is not returned in its original condition.

Kole Press LLC is unable to accept returns or exchanges on some items.

Unless the items arrive damaged or defective, Kole Press LLC cannot accept returns or exchanges for custom or personalized orders.

Cancellations

If you need to request a cancellation of an order, you must contact admin@kolepress.com within 3 hours of purchase.

Contacting Us

Please email us with any questions or concerns.